FAQs
Frequently Asked Questions (FAQs)
Welcome to the Wild Wonders by Meredith FAQs page! Here you'll find answers to the most common questions. If you need further assistance, feel free to reach out to us!
Q: What types of products do you sell?
A: We offer a beautiful collection of nature-inspired products, including:
- Matte Canvas Prints: High-quality prints featuring photography and watercolor designs that bring the outdoors into your home.
- Tote Bags: Eco-friendly, durable bags with unique art prints, perfect for everyday use.
- Greeting Cards: Beautifully designed cards that add a personal touch to any occasion.
Q: How long will it take to receive my order?
A: Orders typically ship within 3-5 business days. Delivery times depend on your location, but please allow additional time for international shipping. You’ll receive a tracking number once your order has been dispatched.
Q: How can I track my order?
A: Once your order has been shipped, you’ll receive a confirmation email with tracking information. You can use this to track your order through the shipping carrier's website.
Q: What is your return policy?
A: We want you to love your purchase! If you’re not completely satisfied, you can return unused or damaged items within 14 days of receiving your order. Please contact us at mkmaclauchlan@gmail.com to initiate the return process. Shipping costs are non-refundable, and the buyer is responsible for return shipping.
Q: Can I change or cancel my order?
A: Once an order has been placed, we begin processing it right away to ensure quick delivery. Because of this, we are unable to make changes or cancellations once the order has been confirmed. Please double-check your order before submitting it!
Q: Are your products eco-friendly?
A: We strive to offer products that are both beautiful and sustainable. Our tote bags are made from eco-friendly materials, and we take care to ensure that our production methods are mindful of the environment.
Q: What payment methods do you accept?
A: We accept a variety of payment methods for your convenience, including credit and debit cards (Visa, MasterCard, American Express, Discover, PayPal, Google Pay, Shop Pay, Venmo, Apple Pay etc.)
Q: Do you offer discounts or promotions?
A: We occasionally offer special promotions and discounts. Be sure to sign up for our newsletter to receive updates on sales, new product launches, and exclusive offers!
Q: How can I contact you?
A: If you have any questions or need further assistance, feel free to reach out to me at Meredith@WildWondersArt.com. I'm happy to help!